The Hello Bar is a simple notification bar that engages users and communicates a call to action.

Facebook

Did you know that 26.21% of social media users are willing to spend more for great customer service versus only 13% for the general population?

If you want to stand out amongst your competitors on Facebook, taking that extra step to provide stellar customer service will go a long way. Below is the inside scoop.

The One Trick to Rocking Your Brand's Facebook Page

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When it comes to social media, it’s the little things that matter.

Here’s the inside scoop on how to improve your social media ROI through Facebook, Twitter, and Pinterest.

The Quick & Easy Guide to Rocking Social Media (Infographic)

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Knowing the best times to reach your audience is one of the trickiest aspects of maintaining your brand’s social media strategy.

Compiled below are the best and worst times to post on Facebook, Twitter, LinkedIn, Google+, and Pinterest.

These stats are not set in stone – they’re based on Internet users as a whole, not on your specific target audience – but they’re a solid starting point for anyone looking to gain more traction with their social media posts.

The best thing you can do is keep track of your analytics – specifically, when your audience seems to be most receptive to your content – and periodically revise your social media schedule.

The Best and Worst Times to Post on Social Networks

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Facebook Allows Comment Editing

June 25, 2012

Everything Old Is New Again Facebook has a way of making decades old technology new and fresh. Don’t believe me? Just look at its entire commenting and chat systems. These are basically just a repackaging of technology we had when AOL and CompuServe were still duking it out. Put a ‘Facebook‘ sticker on it and [...]

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Who Else Besides Marty Can Generate 10 Billion Impressions On Facebook?

March 23, 2012

Sounds crazy when I first heard it too! But it’s a claim to fame from the online marketing agency aimClear, that I can believe once I saw their client roster which includes MarthaStewart.com, Siemens, Second Life, Budget Direct, and other global brands. A very impressive line up for sure!  Yet I still wanted to hear more [...]

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Tweet Roundup: The 3 Biggest Reasons Your Blog Blows

February 5, 2012

If you want your blog to blow up (in a good way) stop sucking the life out it by being everything to everyone, having no clue who you are or why they care, and being the planless wonder. How do I know? I’ve been there. Most of the SMART people I know who struggle to [...]

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Facebook Secrets Soon To Be Revealed

January 30, 2012

Nevermind The Man behind The Curtain The Facebook initial public offering of stock appears to be coming soon (no really) and eager buyers are already seeing dollar signs in their eyes. But beyond the value of the Facebook stock is another reason to rejoice: as a publicly traded company the ‘public’ will finally get to [...]

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2012: War Of The Social Media Giants

December 30, 2011

A Google/Facebook War Seems Inevitable Facebook is closing in on a full one billion users, making it the King of All Social Media, but Google has not been letting up when it comes to new users. Some estimates put their user number at nearly a half billion by this time next year, making it the [...]

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6186 Words On Becoming A Facebook Machine (It’s a mega post!)

August 15, 2011

Warning: [If you’re a social media tool chaser (not to be confused with tail chaser), this post is NOT for you.  This post is for only for smart people looking for real strategy and tactics you won’t have to trade their first born to implement. It’s my best 6,186 words of awesome thoroughness written for you! No [...]

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The 3 Dumbest Things A Client Has Ever Asked Me

August 7, 2011

Unfortunately there was too long of a list of dumb client questions to pick from when it comes to  social media marketing. The good news I figured out pretty quickly I was the common denominator between these unrelated clients. By my second big engagement, it became clear I wasn’t explaining the rules of the game. [...]

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