Did you know that 26.21% of social media users are willing to spend more for great customer service versus only 13% for the general population?
If you want to stand out amongst your competitors on Facebook, taking that extra step to provide stellar customer service will go a long way. Below is the inside scoop.
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Knowing the best times to reach your audience is one of the trickiest aspects of maintaining your brand’s social media strategy.
Compiled below are the best and worst times to post on Facebook, Twitter, LinkedIn, Google+, and Pinterest.
These stats are not set in stone – they’re based on Internet users as a whole, not on your specific target audience – but they’re a solid starting point for anyone looking to gain more traction with their social media posts.
The best thing you can do is keep track of your analytics – specifically, when your audience seems to be most receptive to your content – and periodically revise your social media schedule.
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